DELIVERY UPDATE: Due to ice storm conditions, delivery routes will not run on 4/2 in Stevens Point, Wausau, or Minocqua. 

We will continue to monitor conditions. All other routes remain scheduled at this time.

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After Hours Customer Service

After Hours Support

Call 866-4-WERNER

Werner supports customers during after hour emergency situations, when customers are unable to wait until the next business day to receive product and our regular business hours have passed.

  • $150 Charge Assessed per After Hours Call
  • All product shipped from our RDC in Appleton, WI 
  • All courier charges are the responsibility of the customer

After hours service does not include technical support, please call the vendor directly for technical support requests. Please leave a voicemail if your call isn’t immediately answered and a Customer Service Representative will return your call as soon as possible.











Service Hours
Customer Service Hours*7:00 a.m. - 5:00 p.m. (M-F)
After Hours Service 5:00 p.m. - 7:00 a.m. (Daily)
Weekends/Holidays 24 Hour Service
            *Branch business hours vary by location. Please visit onewerner.com/About-Us/Locations to check your local branch hours.